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* *
* * * * SPECIAL NOTE * * * *
* *
Shipping charges are non-refundable. Customers
are responsible for shipping charges associated
with returning product to us unless the product
was defective or received in error. |
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| Return
Policy: 30 Day Return Policy |
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| NetLink Enterprises has a
30-day return policy. If you
are unhappy with your
purchase, return it to us
within 30 days in the
original packaging and
original condition and we
will give you your choice of
a refund or exchange. No
restocking fee applies. If
purchase is returned without
original packaging and not
in original condition, a 25%
restocking fee will apply,
no exceptions. |
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| Damaged
Items |
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| All items are inspected
prior to shipment and are
shipped insured. We are not
responsible for damage
incurred in shipping. If
your package is damaged in
shipment, you must save all
packing materials and
contact the carrier (UPS at
1-800-PICKUPS or the US
Postal Service) immediately.
DO NOT RETURN THE PACKAGE TO
US, but do contact us and
let us know that there is a
problem so that we may
follow up with the carrier. |
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| Exchanges,
Credits, and Returns |
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| You must Contact us by
email prior to returning any
item so that a Return
Authorization Number can be
issued. Please include your
order number, name and items
ordered in the email.
Merchandise returned without
a Return Authorization
Number will be returned to
sender. Once you have a
Return Authorization Number,
please return item in
original packaging and
condition. Please be sure to
write the Return
Authorization Number on the
outside of the box and send
the package postpaid and
insured. Include a copy of
your invoice as well as a
note explaining the reason
for the return. We reserve
the right to charge a 25%
restocking fee if purchase
is returned without original
packaging and not in
original condition. Please
allow up to 14 days for
processing of returns. |
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| Refunds |
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| We'll notify you via
e-mail of your refund once
we've received and processed
the returned item. You can
expect a refund in the same
form of payment originally
used for purchase within 14
business days of our
receiving your return. |
